FAQ

GENERAL:

WHAT IS MOONSHOT CRYPTO?

Moonshot Crypto was formed in 2017 as a company that provides real-time analytics of cryptocurrency price movement signals. We are a small team comprised of software engineers, quantitative analysts, and financial researchers. Our goal is build the most robust, actionable, and consistent cryptocurrency products and services in the market.

WHAT IS MOONSHOT CRYPTO?

Moonshot Crypto is our private Discord group where all Moonshot Crypto related discussions, community, alerts, and content is posted.

WHAT IS MOONSHOT ALERTS?

Moonshot Alerts is alerts product delivering real-time alerts of cryptocurrency price movements to our member group. Alerts are custom tailored to provide automated data and analysis on both major and small cap cryptocurrencies, delivering actionable insight as signals occur.

WHAT IS A SIGNAL?

Signals are an essential component of our proprietary solution. Signals are comprised of market data, social and public information, and our expert analysis. We regularly backtest our alerts against real-world market conditions to better our algorithms in order to deliver an ever-more consistent service.

DO YOU PROVIDE PRICE TARGETS?

The information provided by Moonshot Crypto and Moonshot Alerts is not to be construed as investment advice, simply as guidance on how to build your own strategies. Please refer to our Terms and Conditions for additional information.

PRODUCT:

WHAT DOES MEMBERSHIP WITH MOONSHOT CRYPTO INCLUDE?

Moonshot Crypto provides three key features: Real-time actionable alerts of cryptocurrency price movement signals. Direct interaction and designated Q/A times with cryptocurrency experts, including Donny Crypto, as well as video content and live streams. A social community for discussion, swapping ideas, and other banter with like-minded individuals such as yourself.

WHAT DOES AN ALERT LOOK LIKE?

Moonshot Alerts Alerts are ranked from ⭐ to ⭐⭐⭐⭐⭐ (low to high). ⭐⭐⭐⭐ and ⭐⭐⭐⭐⭐ are our highest ranked Alerts and have consistently shown to be catalysts to cryptocurrency price movement.

COMPANY:

WHO DEVELOPS MOONSHOT CRYPTO SERVICES?

We are a small team comprised of software engineers, quantitative analysts, and financial researchers. Because we are a relatively young company and for privacy reason we will publicly release team member bios at a more appropriate time.

WHO IS DONNY CRYPTO?

“Donny Crypto” is a prolific influencer and expert researcher in the cryptocurrency market. Moonshot Crypto has had the privilege and opportunity to tap his knowledge to help build our product. Donny Crypto also is an original cofounder of Moonshot Crypto and currently serves as our Chief Strategy Officer and brand ambassador. DonnyCrypto works with our subscribers on a daily basis to provide cryptocurrency recommendations and trade ideas. Donny Crypto can be found on Twitter @DonnyCrypto and on Telegram @DonnyCrypto.

HOW IS MOONSHOT CRYPTO FUNDED?

Moonshot Crypto is entirely self funded through our paid-for products. This allows us to remain completely unbiased in development of our analytic products.

ORDER SUPPORT:

HOW DO I ORDER MOONSHOT ALERTS?

Please visit our order page to subscribe.

WHAT ARE THE TERMS AND CONDITIONS?

Moonshot Crypto Terms and Conditions can be found on our Terms and Conditions page. Additionally, we require all prospective members to agree to our Terms and Conditions of use before making a purchase.

 

CAN I SEND MY PAYMENT THROUGH AN EXCHANGE WALLET?

Yes, however we recommend using a non-exchange based wallet and using a higher gas rate to ensure your transaction is successful.

WILL I RECEIVE A RECEIPT?

At this time we do not provide any receipt and ask that customers take note of their transaction ID (Txid).

I PLACED MY ORDER FOR MOONSHOT ALERTS, NOW WHAT?

Once our billing team verifies your transaction you will be sent an a welcome email with instructions on how to accept the invitation to join Moonshot Alerts for Discord. Our billing team operates Monday through Friday 9 AM to 7 PM and Saturday through Sunday 10 AM to 4 PM. Transaction confirmation times may vary depending on a number of factors such as blockchain congestion and priority.

 

CAN I HAVE A REFUND IF I AM NOT SATISFIED WITH MOONSHOT ALERTS?

Due to the nature of our service and our personalized approach to your experience with Moonshot Crypto, we do not offer refunds.

I HAVE SOME OTHER ISSUE

Please email help@moonshotcrypto.com for help